Monday, June 27, 2011

Finally!

I have not been skating for over a term now because of a total skate debacle! I received my skates in the mail (albeit, a lot longer to mail than I had paid for. Grrrr!) but when I tried them on, they were wrong. The measuring chart was SO OFF that I would have had to cut a toe off to fit them. The length seemed right but the width was very narrow. I was so upset.

So I emailed the company straight away (Discount Skatewear - NEVER use them!) to ask for a return authorisation. I never received a reply. I tried ringing them to no avail (and since they were overseas, this was difficult). So I was unable to return them! And insultingly, they sent me spam three days in a row. As you can imagine, I was really pissed off!

So now, I was stuck with a very expensive pair of skates that I couldn't use. So I put down a $100 deposit with the pro-shop and committed to paying another ridiculous amount to replace them. I put the useless skates on Ebay but they didn't sell; advertised them in the paper - they didn't sell. So I still have them. My next option is to try everybody I can to see if anybody fits them and they can have them. Or sell them to Cash Converters for a pittance! So angry with that company - what a disgusting lack of customer service!

In any case, I finally picked up my new skates yesterday thanks to Edgy (they SEEM okay now - hopefully they mould to my feet like the pro-shop owner said they would and they will be fine). So finally I can skate again but I shudder to think what I'm now going to have to re-learn. But I am looking forward to the lesson next week! Finally!

No comments:

Post a Comment